Plain-language policies

Your photos
stay yours.

Last updated August 24, 2026. This policy describes how personalized order information is handled. Ordering, shipping, cancellation, and return terms are published separately in our ordering policies.

Photo privacy

Your uploaded photos are used only to preview, prepare, print, and support your Anam Light order. In the configured storefront they are stored in a private, access-controlled bucket tied to your guest or permanent account. Signed previews expire. The browser records your chosen crop without rewriting or uploading a derived copy of the original; the illuminated preview is an approximation, not manufacturing output. Explicit blank positions contain no photo. We do not sell photos or reuse them in marketing without separate, explicit consent.

Retention

The current cleanup automation is designed for abandoned anonymous drafts: the anonymous account must be more than 30 days old, have no sign-in, design, or draft activity during the last 30 days, and have no non-draft order. Its draft data and Storage files are removed before the anonymous account. Delivery-based production-photo deletion is implemented in staged, dry-run form but is not enabled. It will be verified and deliberately enabled, with final terms published, before live ordering opens.

Orders and shipping

Production usually begins within 1–2 business days. Cancellation and refund requests remain available until we send the production-start notification. See the ordering policies for the complete production, shipping, cancellation, and problem-resolution terms.

V1 product, pricing, and taxes

The current Anam Light V1 is $60 and approximately 188 × 188 × 188 mm, with one of six standard solid frame colors and a wired USB-C base. Black, Red, Blue, Yellow, Brown, and Green are the available frame colors. The battery base, smaller size, and Wood, Marble, and Metallic finishes are coming soon and cannot be ordered. Sales-tax handling remains under professional review and will be finalized before live checkout opens.

Browser and cloud design data

Design choices, explicit photo/blank position roles, confirmed crop facts, and shipping-field progress are cached in your browser. Raw photo bytes are never written to local storage. When Supabase is configured, design metadata and photos are also securely stored so the flow can survive a reload; permanent accounts can resume their newest design across devices. If a signed preview cannot be restored, the builder identifies the affected position without displaying its stale filename and requires a retry or replacement. In unconfigured demo mode, photos remain in memory and must be re-added after a reload.

Questions

Use the contact details in your order confirmation. Start a guest design at any time.